Just scroll down to the bottom of this page and create a support ticket. I just booked, so I will have to see when I arrive, but I was able to login into the self service portal immediately after booking and see that my rental would be supplied by Avis. Sensitive data, such as personal details and credit card information, which we receive from customers, is encrypted and secured for use on the Internet. We are committed to the spread of knowledge and positive vibrations on the public airwaves Dear Roberto,Thank you for sharing your opinion with the community!We're thrilled to hear that Eduardo could quickly resolve your issue, don't hesitate to contact us through support@wisecars.com or give us another call if you need further assistance.Have a nice day!Kind regards,Rachel from Wisecars. If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. Expect no protection in case anything goes wrong with your booking. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. After booking my car I needed something changed and Maryna responded < 24 hours and took care of everything. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com | 492 of 547 Vehicles & Transportation Vehicle Rental Car Rental Agency Wisecars Wisecars Reviews 12,952 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 MM Mateo M 3 reviews NL Oct 18, 2018 Invited SIMPle and fast You're a credit to the business! If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. We recommend that upon pick-up of the car you shall check the fuel gauge to ensure that the condition of the fuel tank is consistent with that specified in the Car Rental Agreement. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. In the event the car is dropped off unreasonably dirty, as determined solely by the Car Rental Company, the Car Rental Company may charge you for special cleaning fees. In these cases, we recommend the customers to have proof of the lack of availability to avoid such issues with the refund.We have given priority to your case and will try to get it resolved as soon as possible. You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. a cancellation is made less than 48 or 24 hours before the starting date of the rental period (depending on the Car Rental Company); you do not have a valid driving license that is accepted by the Car Rental Company; you cannot present an accepted credit card for the security deposit. However, please keep in mind that any changes that you make to your booking will probably change the rental price. Companies can ask for reviews via automatic invitations. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. This was clearly my fault and legally, Wisecars would not have been obliged to reimburse me with anything. I would like to clarify that adding Roadside Assistance and Tolls is not mandatory.Unfortunately, we are unable to refund you for any extras accepted by you at the counter. It was already late in the day so I called Wisecars. We will send you your rental voucher 48 hours before your pick-up time. Stay away! Easy, links to all required info pertaining to rental. I spoke to fox and basically said tuff you signed for it! This one doesn't really need an explanation. If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached. We offer a price comparison of major and independent car rental suppliers around the world! The Customer Service was prompt. In that case, please contact your bank for additional details. . You can usually pick up your car an hour early, but you will have to acknowledge that it might not be ready before your arranged pick-up time. Wisecars does not store credit card details. Hello!Thank you for the kind message.We're more than happy to hear that you were pleased with the interaction with one of our agents. Visit our website and check out our best deals. But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years. Amendments can only be made up to 48 hours before the pick-up time. Wise cars paid the claim in full, with no hassle. available for purchase from the car rental company, or. It is becoming a common practice in many locations that car rental companies implement the "full tank/empty tank" car rental policy. site was very user friendly. I was told by wise cars you signed the agreement and that I have to take it up with fox! At Wisecars, we aim to work only with partners who offer you a fair fuel policy so that you will get the best deal with no unpleasant surprises. If you wish to cancel a booking, the only accepted method is doing so by contacting Wisecars customer support. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. Wisecars offers a wide range of vehicle types, from small cars to luxury vehicles, to fit the needs of all travelers. Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices, or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. We're sorry to hear you were charged extra at the pick-up. Please note that all additional drivers must also show a valid driving licence at pick-up. Any unauthorised use, reproduction, distribution, recording or modification of these images is strictly prohibited. It is entirely up to the Car Rental Company whether they decide to do so or not. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. As part of our commitment to provide competitive, honest, fair and transparent pricing, we at Wisecars aim to only work with partners offering you a fair fuel policy so you will get no unpleasant surprises with hidden extras. It goes against our guidelines to offer incentives for reviews. You can upgrade your car before you start your trip. Sent elderly disabled wife from TX to Ontario, CA on a personal trip only for her to get to Fox rental counter and be denied a car due to not having a 'major credit card'. Dominic was very helpful and was able to find us a car at a reasonable rate for the destination of our choice. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. I booked a car on Friday, April 14 2023. Wisecars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. 2023 Trustpilot, Inc. All rights reserved. 2023 Wisecars. Wisecars can email you a copy of your reservation voucher (in PDF or HTML format) after that as well. In that case, the special cancellation terms are presented during booking. Different car rental companies have different requirements, so please make sure you check the suppliers terms and conditions prior to collection. When you return your car, the car rental company will check it, and charge you for any damages. When picking up the car, Dollar informed me that Wisecars had not included taxes in their quote (despite me presenting the voucher saying that I had paid in full). With certain Car Rental Companies, amending the drivers name or the pick-up location may require cancelling and rebooking the rental. a copy of your voucher or an eVoucher to show that you have paid for the car; the main drivers credit card with enough funds for the cars deposit; each drivers valid driver's license, which they have held for at least 12 months (often 24 is a requirement); further means of identification, e.g., passport or any other ID the car company needs to see. Published by at 14 Marta, 2021. 2023 Wisecars. Dear Chris,Thank you for contacting us again! Dear Edgar,Thank you for taking the time to share your feedback with us!We're thrilled to hear we could respond to your query in a timely manner and the issue was resolved.Have a nice day!Kind regards,Rachel from Wisecars. provided by the customer's credit card company. This option comes in handy if you are in a rush on your return to the rental station as you will not have to worry about finding a petrol station on the way to drop off the car. All this experience and expertise is aimed to ensure you get the best experience. I called the vendor directly, and they confirmed the funds are sitting with Wisecars.com. Called Wise to ask why instructions do not say 'Major Credit Card'? Within 20 minutes I had them.Great service ! Most car rental companies will hold your car for you for an hour, but different companies may have different policies regarding delays. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. Wisecars website is a fantastic car rental broker that offers an easy-to-use platform for renting cars. If you choose to pay for the service using a credit card, your credit card details are not stored by us. Please note, under no circumstances is the fuel included in the rental price. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. Wisecars does not accept responsibility and shall not be held liable for any loss, damage or changes to your plans caused by flight delays or cancellations. Hier wre Platz fr Eure Musikgruppe The online process was easy and user friendly. I can see that an agent already took your call to modify your booking. If your additional driver is under 30 or over 65, please check your car's terms and conditions. This worked out around 600 in sterling give or take.Only to find out that after I returned the car they automatically charged me for! If you have shared your own referral code at least once, you will get 1% back on your own booking value after you have returned your rental vehicle. Access to and use of these images is restricted by terms and conditions of a separate license agreement. It goes against our guidelines to offer incentives for reviews. When you rent a car, you will usually need deductiblecoverage. Andra You helped me very well.This is an honest society friendly and helpful! You can also find this information on the confirmation voucher. It is highly recommended to call the police even for the smallest of damages. Please note, it is your responsibility to provide all the above-mentioned documents. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. Youll have to pay for any optional extras (such as child seats and GPS devices), along with young driver, additional driver and one-way fees, when you pick up your rental vehicle. You make me feel trusted and relaxed knowing you're always support your customers. When checking through costco, check the hotel packages. Please note, in most cases, Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. Additionally, the website offers competitive pricing, ensuring that users get the best value for their money. If you cannot find the confirmation email, please contact us via our website. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. Create a ticket support@wisecars.com (646) 813-0129 +44 20 4571 5774 +33 1 78 96 87 13 +39 049 784 7864 (646) 813-0129 +34 932 71 68 06 +48 12 211 32 51 United States of America 405 El Camino Real, Box 606 Menlo Park, CA 94025 Wisecars customer services totally uncaring and unsympathetic. stefani schaefer friends. "Dismayed, overly tired from trip and not having a reliable option or ride back to terminal wife looked at the contract and it said bring 'credit card'. In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. You can present the voucher either in a printed version or a digital form (such as from your smartphone). If you want to add someone as an additional driver, they will need to be with you when you go to pick up your car. Wisecars ranks 14th among Car Rental sites. I thought at first we managed to get a great deal on a car hire for our recent dream holiday to Orlando. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, nor costs for the loss of car keys. We at Wisecars put together a list of the most important information travelers often miss. Re: Has anyone renter through Wisecars? Thank you. Renting a car and want to make sure you know how car rental works? Hier wre Platz fr Eure Musikgruppe; Mnchner Schmankerl Musi; top 10,000 bitcoin addresses. We will pass along the kind words to Dominik.Have a nice day!Kind regards,Rachel from Wisecars. He is a very good representative for your business! Both policies will be either: The type of cover that your rental car will have will depend on the car rental company and your pick-up location. Not worth risking a vacation on it imo. Please read the following to know what is included/excluded in our coverage offers. Manage bookings effortlessly. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. dave portnoy brooklyn square pizza. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and . It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. I'm glad Joanna was able to assist you and resolve this issue in a favorable way for both of us.Have a nice day!Kind regards,Rachel from Wisecars. 2023 Wisecars. 6 Can I rent a car with a debit card through Wisecars? Dear Kushal,Thank you for reaching out to us. Your contract for car rental will be between you and the Car Rental Company. Good pricing. magpul flat dark earth handguardikos andalusia frescoikos andalusia fresco We will send you your rental voucher 48 hours before your pick-up time. | Read 941-960 Reviews out of 10,894 See the full list of exclusions under the section Deductible Protection Products will not cover. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. I just rented another car in Tampa from them for July and have no worries whatso ever and all of my experiences with them have gone great. Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Customers do not come first. Pricing is good.Will have to see after the trip to have final saying of the package. Do you agree with Wisecars's 4-star rating? Months have gone by with multiple emails. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Avec la formule de protection de Wisecars : vous pouvez annuler votre rservation Please read the following to know what is included/excluded in our coverage offers. Wisecars Protection Package ensures that you are protected should anything go wrong. An agent has opened a case through support@wisecars.com in order to investigate this issue with the car rental company.We will get back to you as soon as we have a clarification. A few days later, my flight time was changed. Should you decide to purchase coverage directly from the Car Rental Company, we recommend that you check before or upon picking up the car what are the exclusions to the coverage included in the Car Rental Transaction. I sent an email updating my flight information and times. Rental car companies save cars for weekly/bi-weekly rentals because it's easier money. I must be ok driving with no insurancethen. Wisecars cannot amend the drop-off time once the rental has already begun. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. Im from Puerto Rico my experience was awsome got a real good deal on a 14 day rental to travek from nevada to california and back. The permit you may need depends on which country youre visitingand how long youre staying. minecraft: the mountain gather the items requested by summer,

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